You won't ever need to back-up the data held in your Papertrail account because we do this up to six times daily on your behalf. That said, there may be times when you want to export all the data and importantly the files/images you have imported from your Papertrail account. For example - to print off a full audit report to take to an important meeting.

How to export data from your Papertrail account

- Log-in to your Papertrail account

- Click on the white cog (bottom left-hand corner)

- Select "Full account export"


You will now be asked if you want to export your data only or your data plus all other files/images.

Please be warned if you select the latter, the speed of your export is totally dependent on how many files and images you have uploaded, and more importantly the speed of your internet connection.

When the file has been generated you can then click on the "DOWNLOAD" button.

Depending on your software, you many need a 3rd party programme to open the downloaded ZIP file.

Once you have downloaded and opened the file you can navigate to specific records or images or save the file somewhere safe as a secondary back-up if necessary.

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