If you go to papertrail.io and all you can see is this:
Clearing your cache normally solves this problem. The method varies from browser but on Chrome, go try going to Settings, History and Clear Browsing Data, making sure that the Cached images and files option is selected.
If you are still having trouble accessing your Papertrail account, get in contact with the Customer Support Team and we'll look into it further for you.
Still can't find the answer you need? We'd love to help!
Contact our Customer Support Team via the chat button in the lower right corner of the screen, on +44 (0)1248 719270 or at firstname.lastname@example.org.