If you go to papertrail.io and all you can see is this:

Clearing your browser's cache normally solves this problem.

In most computer-based web browsers, you can open the menu to clear cache by pressing Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac). If you do not find it, search your browser's Help menu for 'clear cache'.

If you are still having trouble accessing your Papertrail account, get in contact us.

Still can't find the answer you need? We'd love to help!
Contact our Customer Support Team via the chat button in the lower right corner of the screen, on +44 (0)1248 719270 or at support@papertrail.io.