It is possible that you may need to change the email address that you used to register on Papertrail and we have made it really easy for you to do.

If you are unable to view the  GIF above please read on:

Access your profile by clicking on your avatar in the top right hand corner and select 'PROFILE'

From the  next page navigate to the 'CHANGE EMAIL ADDRESS' options and select the 'NEW EMAIL ADDRESS' field to edit accordingly:

To complete the change fully you must enter your password in the field and select 'SAVE EMAIL ADDRESS' to confirm the action.

You will be need to ensure you use the new email address next time you  log in.

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Still can't find the answer you need? We'd love to help!
Contact our Customer Support Team via the chat button in the lower right corner of the screen, on +44 (0)1248 791270 or at support@papertrail.io

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