Group 65
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Accounts and Subscriptions
Accounts and Subscriptions
For issues with logins, users and upgrades
20 articles in this collection
Written by
Chris Tanner,
Charlotte Cannon,
and
Clare Llywelyn
Log in and password
How to reset your password
I can't access my Papertrail account!
Written by
Clare Llywelyn
Updated over a week ago
How to change your password in Papertrail
Written by
Chris Tanner
Updated over a week ago
How to change your login email address
Written by
Chris Tanner
Updated over a week ago
How to accept an invite to another account
Written by
Chris Tanner
Updated over a week ago
Profile settings
How to personalise your avatar in Papertrail
Add an image to your profile to identify yourself
Written by
Chris Tanner
Updated over a week ago
How to upload a signature to your profile
Written by
Clare Llywelyn
Updated over a week ago
Notifications in your Papertrail account
See recent changes to the state of records
Written by
Chris Tanner
Updated over a week ago
How to unsubscribe from email notifications
Switch off all daily notifications and weekly summary emails in your account
Written by
Chris Tanner
Updated over a week ago
Users and permission settings
How to add a user to your Papertrail account
Written by
Chris Tanner
Updated over a week ago
How to remove a user from your Papertrail account
Suspend a current user
Written by
Clare Llywelyn
Updated over a week ago
User permission settings explained
Written by
Chris Tanner
Updated over a week ago
Accounts and subscriptions
How to view your subscription details
Subscription owner settings needed
Written by
Clare Llywelyn
Updated over a week ago
Add your company logo and address to your account
Written by
Chris Tanner
Updated over a week ago
How to add a new account to your Papertrail subscription
Choose a standard, demo or cloned account and industry-specific templates
Written by
Clare Llywelyn
Updated over a week ago
How to delete a Papertrail account
Deactivate an account that is no longer needed or created in error
Written by
Chris Tanner
Updated over a week ago
When will I be billed?
Written by
Charlotte Cannon
Updated over a week ago
How to increase your record or user allowance
I need more records or user spaces for my account
Written by
Charlotte Cannon
Updated over a week ago
How can I upgrade my subscription?
Written by
Clare Llywelyn
Updated over a week ago
How to change the time and date settings
Why does the time I enter change by up to 24 hours?
Written by
Chris Tanner
Updated over a week ago
I want to cancel my Papertrail.io subscription
Written by
Clare Llywelyn
Updated over a week ago