Accounts and Subscriptions

For issues with logins, users and upgrades

+1

20 articles in this collection
Written by Chris Tanner, Charlotte Cannon, Clare Llywelyn and 1 other

Log in and password

How to reset your password

I can't access my Papertrail account!

Written by Clare Llywelyn
Updated over a week ago

How to change your password in Papertrail

Written by Chris Tanner
Updated over a week ago

How to change your login email address

Written by Chris Tanner
Updated over a week ago

How to accept an invite to another account

Written by Ellie Davies-Cooke
Updated this week

Profile settings

How to personalise your avatar in Papertrail

Add an image to your profile to identify yourself

Written by Chris Tanner
Updated over a week ago

How to upload a signature to your profile

Written by Clare Llywelyn
Updated over a week ago

Notifications in your Papertrail account

See recent changes to the state of records

Written by Chris Tanner
Updated over a week ago

How to unsubscribe from email notifications

Switch off all daily notifications and weekly summary emails in your account

Written by Chris Tanner
Updated over a week ago

Users and permission settings

How to add a user to your Papertrail account

Written by Ellie Davies-Cooke
Updated over a week ago

How to remove a user from your Papertrail account

Suspend a current user

Written by Clare Llywelyn
Updated over a week ago

User permission settings explained

Written by Chris Tanner
Updated over a week ago

Accounts and subscriptions

How to view your subscription details

Subscription owner settings needed

Written by Clare Llywelyn
Updated over a week ago

Add your company logo and address to your account

Written by Chris Tanner
Updated over a week ago

How to add a new account to your Papertrail subscription

Choose a standard, demo or cloned account and industry-specific templates

Written by Clare Llywelyn
Updated over a week ago

How to delete a Papertrail account

Deactivate an account that is no longer needed or created in error

Written by Chris Tanner
Updated over a week ago

When will I be billed?

Written by Charlotte Cannon
Updated over a week ago

How to increase your record or user allowance

I need more records or user spaces for my account

Written by Charlotte Cannon
Updated over a week ago

How can I upgrade my subscription?

Written by Clare Llywelyn
Updated over a week ago

How to change the time and date settings

Why does the time I enter change by up to 24 hours?

Written by Chris Tanner
Updated over a week ago

I want to cancel my Papertrail.io subscription

Written by Clare Llywelyn
Updated over a week ago