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How to find a record that's been archived

You know it's somewhere in your account, but it's not coming up in search

Vicki avatar
Written by Vicki
Updated over 3 years ago

If you've previously archived a record and need to find it, you can view all the Archived records in your account using the Filter tab on the left hand side.

Please note - the Archived filter is only visible on the web application.

When you click on the Archived filter, a box should appear at the top of the page displaying that the filter is turned on.
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Once the filter is turned on, navigate around the account as normal. To clear the filter, click the X icon next to the filter box to remove it, or click Clear all.

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