If you've previously archived a record and need to find it, you can view all the Archived records in your account using the Filter tab on the left hand side.
Please note - the Archived filter is only visible on the web application.
When you click on the Archived filter, a box should appear at the top of the page displaying that the filter is turned on.
Once the filter is turned on, navigate around the account as normal. To clear the filter, click the X icon next to the filter box to remove it, or click Clear all.
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How to Reactivate a Retired or Archived Item in Papertrail
If you need to bring a retired or archived item back into active service in Papertrail, follow these steps. This guide provides a general process to ensure the item is reactivated successfully.
Steps to Reactivate an Item
Locate the Item's Record
Navigate to the archived or retired items section in Papertrail.
Search for the specific item you want to reactivate.
Access the Item's Details
Open the record for the selected item.
Update the Item's Status
Find the most recent inspection or status field in the item's record.
Edit the status to change it from "retired" or "archived" to "active."
Save the Changes
Confirm and save the changes to update the item's status. Once these steps are completed, the item will be moved out of retirement or archived status and returned to active service.
Notes
The exact terminology or interface options may vary depending on the version of Papertrail you are using.
Ensure you have the necessary permissions to edit the item's status.
Still can't find the answer you need? We'd love to help!
Contact our Customer Support Team via the chat button in the lower right corner of the screen, on +44 (0)1248 719270 or at support@papertrail.io.