If you've previously archived a record and need to find it, you can view all the Archived records in your account using the Filter tab on the left hand side.

Please note - the Archived filter is only visible on the web application.

When you click on the Archived filter, a box should appear at the top of the page displaying that the filter is turned on.

Once the filter is turned on, navigate around the account as normal. To clear the filter, click the X icon next to the filter box to remove it, or click Clear all.

See related articles:

Still can't find the answer you need? We'd love to help!
Contact our Customer Support Team via the chat button in the lower right corner of the screen, on +44 (0)1248 719270 or at support@papertrail.io

Did this answer your question?