There may be occasions when a member of staff retires an item in error or the item has been repaired and needs to go back into service. If this is the case, don't worry as you can (if you have 'edit' permissions) delete the last inspection log and return the item to its original folder.
N.B. This can only be done to one record at a time; a bulk 'revert' is not available.
Find the record by going to Filters on the left menu and selecting Archived. Then navigate to the folder and record that you want to retrieve.
Click into the record. In the history on the right you can see the information about the last inspection that archived the item.
When you hover your mouse over this area, you will also see the small i (information) icon. Click on this and the ACTIVITY DETAILS box appears. To confirm this is the record you wish to retrieve, select Revert. Once you have clicked this, the inspection details from this inspection will be 'crossed out', not erased from the record history.
Select Close and you will be returned to the record. Note that the log now states 'Deactivated last inspection'.
You can now click anywhere off the record to close it and the item will disappear from the archive filter as it is now a live record.
Remove the archived filter view by clicking the X next to the filter name at the top of the page.
The record will have the same state that it was in before the retired inspection. You may now need to re-inspect it to give it a new state such as 'Checked- Good' or 'Monitor'.
Remember, archived records don't count towards your subscription record allowance but if they are un-archived then they take a space again.
See related articles:
- How can I print or export the contents list of my archived items?
- Deleting a folder that holds archived records
- How to retire (archive) a record
Still can't find the answer you need? We'd love to help!
Contact our Customer Support Team via the chat button in the lower right corner of the screen, on +44 (0)1248 719270 or at email@example.com.