The use of a barcode enables you to search for and identify a record or group of records with ease.

The easiest way to do this is with the built-in barcode scanner in the Papertrail mobile app. You can also connect a scanning device to your computer and use the web app too.

Step by Step

In the mobile app, click on the magnifying glass search icon in the top right hand corner of the screen;

You will then be presented with a search box and barcode icon in the top right hand corner of the screen. Click the barcode icon.

The scanner will automatically open on your device. You can choose between single scan or multi-scan.

Hold your mobile device camera over the the barcode so it is contained within the rectangular outline. When the scanner picks up the barcode it will buzz automatically.

If using the single scan option, it will bring up the results list straight away. On multi-scan, finish scanning the number of barcodes and then click Finish

Any records with that barcode number associated with it will be shown.

You can now add an inspection or edit the record(s).

Video: multi-scan

N.B. If you are having problems scanning the barcode, make sure the device camera lens is clear and there is sufficient background light (the Android app has a flashlight option for you to use).

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Still can't find the answer you need? We'd love to help!
Contact our Customer Support Team via the chat button in the lower right corner of the screen, on +44 (0)1248 791270 or at support@papertrail.io

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