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𝄃𝄃𝄂𝄀𝄁𝄃𝄂𝄂𝄃 How to Search for Records using a Barcode

Scan a barcode to search for single or multiple records using the mobile application

Written by Michael Butler
Updated over a week ago

Using a barcode to identify your equipment is the most efficient way to manage your kit. Whether you are looking for a single item or a whole batch of gear, the Papertrail mobile app makes the process seamless.

Using a barcode to identify your equipment is the most efficient way to manage your kit. Whether you are looking for a single item or a whole batch of equipment, the Papertrail mobile app makes the process seamless.

Step-by-Step Instructions

  1. Open Search: In the mobile app, tap the magnifying glass icon in the top right-hand corner of the screen.

  2. Activate Scanner: Tap the barcode icon (also located in the top right).

  3. Choose Your Mode: The scanner will open automatically. You can select one of two modes:

    • Single Scan: Best for finding one specific record immediately.

    • Multi-scan: Ideal for identifying a group of items at once.


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  4. Capture the Barcode: Hold your device camera over the barcode, ensuring it sits within the rectangular outline on your screen.

  5. Review Results:

    • Single Scan: The record will pop up instantly.

    • Multi-scan: A notification at the bottom of the screen will confirm if a record has been found. This helps you quickly spot any items that haven't been assigned to Papertrail yet.
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  6. Complete the Task: Once you’ve finished scanning, tap Finish. All associated records will be displayed, allowing you to add inspections or edit details in bulk.


Troubleshooting Tips

If you're having trouble getting the scanner to "bite," try the following:

  • Ensure the camera lens is clean and free of smudges.

  • Check that there is sufficient background light for the camera to focus.

  • Keep the barcode flat and within the rectangular guide.

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Still can't find the answer you need? We'd love to help!
Contact our Customer Support Team via the chat button in the lower right corner of the screen, on +44 (0)1248 719270 or at support@papertrail.io.Β 

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