To remove a user from your Papertrail account/s, you will need to suspend them. A suspended user cannot login or access the account. Their name will remain attached to the inspections and activities they carried out when they were active.

Click on Settings cog in the bottom left hand corner of the screen and select Team settings. Admins will only be able to do this.

Click Suspend to the right hand side of the user you want to remove.

If you need to reactivate a user, click Reactivate next to the suspended user. You will need to have a spare user allocation to reactivate the user.

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Contact our Customer Support Team via the chat button in the lower right corner of the screen, on +44 (0)1248 719270 or at support@papertrail.io.