If you are using Papertrail as part of an organisation, you should have received an invite via email from one of the account administrators (if you are waiting for an invite that hasn't arrived yet it's worth checking your spam or junk filters just in case). If you are not sure how to work through the registration process, this short video will help you out. If you can't open or view the video, please read on.

When you receive the invite, tap on the link to "Accept Invitation" 

You will now be asked to enter your name, create a password, read and tick the Terms of Service and Privacy Policy before clicking on 'REGISTER' to accept the invite fully and access the account:

You will now find yourself at your 'ACCOUNTS' page:

Finally, you can click on the account name to access your personalised dashboard:

Bookmarking this for the future will help you navigate back to it in the future, although you will be taken to a log in screen where you need to enter your username (usually your email address) and password prior to being given access to the account.

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Still can't find the answer you need? We'd love to help!
Contact our Customer Support Team via the chat button in the lower right corner of the screen, on +44 (0)1248 791270 or at support@papertrail.io

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