FREQUENTLY ASKED QUESTIONS

To see the full article for the FAQ, click on the link underneath each one

Written by Chris Tanner
Updated over a week ago

Create a new Papertrail subscription

You can set yourself up with an Essential plan, or contact us for a Business or more bespoke Corporate package

Written by Chris Tanner
Updated over a week ago

How do I redeem my Teufelberger voucher code?

Get a free sponsored Essential subscription for 12 months

Written by Clare Llywelyn
Updated over a week ago

How to organise your record management system

Set up a folder structure for your equipment and other records

Written by Chris Tanner
Updated over a week ago

Getting started on Papertrail (video)

How to carry out the basics in your Papertrail account

Written by Chris Tanner
Updated over a week ago

How do I accept an invite to Papertrail?

Register your details to get access

Written by Chris Tanner
Updated over a week ago

How do I download my free mobile app?

Written by Chris Tanner
Updated over a week ago

Logging in and out of the mobile app

Written by Chris Tanner
Updated over a week ago

How do I ensure the mobile app is syncing?

Carrying out a force sync on the mobile app

Written by Chris Tanner
Updated over a week ago

The Papertrail dashboard: an introduction

Written by Chris Tanner
Updated over a week ago

The 'Future Inspections' widget

Our dashboard calendar widget helps you successfully plan your inspection workload and staff requirements

Written by Chris Tanner
Updated over a week ago

Notifications in your Papertrail account

See recent changes to the state of records

Written by Chris Tanner
Updated over a week ago

Upload your existing records to Papertrail from a spreadsheet

For Business and Corporate subscriptions

Written by Chris Tanner
Updated over a week ago