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📩 How to accept an invite to Papertrail

Register your details to get access or accept an invite to another account

Written by Charlotte Ingram
Updated over a week ago

Getting started with Papertrail is straightforward. Whether you are a brand-new user or joining a secondary account, you can get set up in just a few clicks.

You will typically receive an email invitation from an account administrator. In some cases, an admin might share a direct invitation link with you instead.

💡 Tip: If you’re expecting an invite but don’t see it, check your spam or junk folders. Emails occasionally get filtered by mistake.

Joining Your First Papertrail Account

If you don't have a Papertrail login yet, follow these steps to create your profile:

  1. Open the email: Click the Accept Invitation link.

  2. Register your details: Enter your full name and create a secure password.

  3. Agree & Register: Check the box to confirm you have read the Terms of Service and Privacy Policy, then click Register.
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  4. Access the Dashboard: You will be taken to your Accounts home page. Simply click on the account name to view your personalised dashboard.
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💡 Pro-tip: Bookmark your dashboard URL in your browser for quick access later!

Joining an Additional Account

If you already use Papertrail for one organisation and are invited to another, you don't need a new password.

  1. Follow the link: Click Accept Invitation in the new email.
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  2. Log in: Since your email is already registered, you will be directed to an invitations page. Enter your existing password and click Log In.
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  3. Switching Accounts: Both accounts will now appear on your main Accounts page.

Note: If you don't see the expected account after logging in, contact an account admin or reach out to our support team.If you already have access to one Papertrail account and need to accept an invite to another account, it follows the same process.

Accepting an invitation with Microsoft Single Sign-On

If your organisation uses Microsoft SSO, you can skip the manual password creation:

  1. Accept the Invite: Click the link in your invitation email.
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  2. Sign Up: Enter your first and last name. Instead of creating a password, click Sign in with Microsoft.
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  3. Authentication: You may be asked to log in again. This is a standard security step for SSO invitations.
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  4. Redirect: If you are already logged into Microsoft in your browser, you will be redirected straight to your Papertrail home page.

For more information on Single Sign-On and its benefits please visit here:

How Single Sign-On Works

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Still can't find the answer you need? We'd love to help!
Contact our Customer Support Team via the chat button in the lower right corner of the screen, on +44 (0)1248 719270 or at support@papertrail.io. 

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