Papertrail records with inspection history or notes cannot be deleted.

You will need to Add an inspection to the record and select Retired as the state.

Records that have been retired no longer count towards your subscription allowance, so when you retire an item it frees up space for a replacement.

To view retired records, use the Archived filter.

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Contact our Customer Support Team via the chat button in the lower right corner of the screen, on +44 (0)1248 719270 or at support@papertrail.io

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