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Sorry, you can't delete this record
Sorry, you can't delete this record
Iain Brydon avatar
Written by Iain Brydon
Updated over a week ago

Papertrail records with inspection history or notes cannot be deleted.

You will need to Add an inspection to the record and select Retired as the state.

Records that have been retired no longer count towards your subscription allowance, so when you retire an item it frees up space for a replacement.

To view retired records, use the Archived filter.

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