If you want to delete a folder, you will need to move or delete the subfolders and/or records first.

If you can't see any records in the folder that you want to delete, they might not be visible because they are archived. To view them, use the Archived filter.

Still can't find the answer you need? We'd love to help!
Contact our Customer Support Team via the chat button in the lower right corner of the screen, on +44 (0)1248 719270 or at support@papertrail.io.